• Skip to primary navigation
  • Skip to main content
  • Skip to footer
  • Contact Us
  • Donate
National Institute for Workers' Rights

National Institute for Workers' Rights

Dismantling Barriers to Justice

N.I.W.R.
  • Home
  • Focus Areas
    • Economic Dignity
      • Corporate Accountability for Preventing Discrimination
    • Workplace Justice
    • The Future of Worker Advocacy
    • A Chef in a kitchen making hamburgers.Economic Dignity
      • Corporate Accountability for Preventing Discrimination
    • The scales of justice in a congressional building.Workplace Justice
    • The Future of Worker Advocacy
  • Issues and Programs
    • Protect Working Families: Save the Overtime Rule
    • State Policy Clearinghouse
  • Support
    • Ways to Support Our Work
    • The Power of Cy Pres to Advance Workers’ Rights
    • Support
      • Donate Now
      • Ways to Support Our Work
      • Your Legacy as an Advocate for Workers’ Rights
      • The Power of Cy Pres to Advance Workers’ Rights
    • Get updates on employee rights in the news and in the courts!

      Next Steps: Sync an Email Add-On

      To get the most out of your form, we suggest that you sync this form with an email add-on. To learn more about your email add-on options, visit the following page (https://www.gravityforms.com/the-8-best-email-plugins-for-wordpress-in-2020/). Important: Delete this tip before you publish the form.
      Name(Required)
  • About
    • About the Institute
    • Staff
    • Board of Directors
    • About Us
      • About the Institute
      • 2025 Impact Report
      • Board of Directors
      • Staff
    • Contact Us
      • National Institute for Workers' Rights
        1800 Sutter Street, Suite 210
        Concord, CA 94520

        Washington, DC Office
        C/O AFL-CIO
        815 Black Lives Matter Plaza NW
        Washington DC, 20006
        • (415) 296-7629
        • (866) 593-7521
  • Contact Us
  • Donate
  • News

A plurality holds that the question of whether class or collective claims may proceed in arbitration can be determined by an arbitrator.

February 7, 2019
By NIWR

Green Tree Financial Corp. v. Bazzle, 539 U.S. 444 (2003)
 

Relevant Facts: Multiple consumers separately received loans from Green Tree to buy mobile homes. The loan contracts each included a choice of law provision and an arbitration clause. The consumers sued, independently of each other, and Green Tree moved to compel arbitration in each action. The plaintiffs then came together and sought class status. The court granted the class certification and also ordered arbitration. The class plaintiffs won over $10M in arbitration. The defendant appealed, claiming class arbitration was legally impermissible. The state supreme court ruled for the class plaintiffs, holding “that the contracts were silent in respect to arbitration, that they consequently authorized class arbitration, and that arbitration had properly taken that form.”

 

Question Before The Court: Whether the question of an arbitration clause can be enforced collectively should be determined by a judge or an arbitrator.

 

The Opinion: Under the facts, a plurality concluded that an arbitrator must determine whether a contract forbids class arbitration. To the Court, the relevant question was what kind of arbitral proceedings the parties agreed to – individual or class? In the Court’s view, the answer is to be determined as a matter of contract interpretation on a case by case basis, something the Court reasoned arbitrators are well situated to resolve. The Court held that because it was not a question of whether arbitration would occur, but what form of arbitration would occur—individual or class—the arbitrator could decide.

 

The Court further provided, “In certain limited cases, courts assume that the parties intended courts, not arbitrators, to decide a particular arbitration-related matter. These limited instances typically involve . . . certain gateway matters, such as whether the parties have a valid arbitration agreement at all or whether a concededly binding arbitration clause applies to a certain type of controversy.”

 

It is worth noting that the Justices, in speaking about the different types of arbitral proceedings, never questioned the permissibility of class proceedings in arbitration. On the contrary, this opinion reads as though it was a foregone conclusion that class arbitrations are fine so long as the parties agreed to it. This assumption deteriorates in the next few cases, as the Court begins to redefine the very nature of arbitration. In hindsight, you can see what this case truly set the stage for the enforceability of class action bans in forced arbitration clauses. It also set up the Court’s holding in Rent-A-Center, West v. Jackson, 561 U.S. 63 (2010), which established broad acceptance of delegation provisions in forced arbitration clauses.

Footer

National Institute for Workers' Rights Logo

The Institute
1800 Sutter Street, Suite 210
Concord, CA 94520
(415) 296-7629

Washington, DC Office
C/O AFL-CIO
815 Black Lives Matter Plaza NW
Washington DC, 20006

Email:
Fax: (866) 593-7521
E.I.N. 26-2270705

© 2023–2026 NIWR.
All rights reserved.